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The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen...
5 Steps to Improving Knowledge Management
Advania is an official partner for 4Industry, the digital knowledge management platform for the manufacturing industry.
Developed by App4mation...
BRIGHT: Enabling global ServiceNow translations - any content, any language
During the last 15 years, we at BRIGHT have worked on a number of global service management implementations where we stumbled upon dynamic localisation...
Digitalisez le business avec la NowPlatform by ITEO (L'Oréal use cases)
Créez une expérience client inégalée! Dans ce showcase, ITEO présentera des processus métiers mis...
The Three Customer Service Megatrends In 2021: Post-Pandemic Customer Service Excellence
The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer experiences and to eliminate repetitive...
Experience Management platform for IT enabling enterprises to become data-driven
Knowing what experiences your employees are having, is critical. By continuously measuring your end-users Experiences and combining this with...
Serve Your Employees No Matter Their Location
Learn from ABNAmro’s journey how they reach their ‘dot on the horizon’: a full self-service and pro-active service for the...
El poder de la experiencia
Enric Company - reportero y presentador reconocido de la TV Española presenta "El poder de la experiencia" un divertido monólogo...
Accenture : Résilience des systèmes et ServiceNow
Dans le cadre contexte de la crise du COVID-19, la résilience des systèmes est mise à rude l'épreuve comme jamais...
Providing the Workforce with an Effective Digital Experience, Anytime, Anywhere
Today’s workers expect an employee experience rivalling the digital interactions that are commonplace in their personal lives. By prioritising...
