97% of data sits unused by organisations
Data has the capability to transform your business, but only if it’s collected and processed in the right way. However, many organisations are missing...
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Published: Apr 06, 2022
Published: Jan 21, 2022
Magic Quadrant for the CRM Customer Engagement Center, 2021
COVID-19 demanded immediate action from customer service organizations and accelerated demand for, and adoption of, CECs at scale. This Magic Quadrant...
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Published: Jan 21, 2022
Book of Knowledge – Mitarbeiter-Workflows
COVID‑19 hat unser Privat- und Berufsleben im letzten Jahr massiv beeinflusst. Es hat sich gezeigt, dass Veränderung sofort und ohne Warnung eintreten...
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The HR Team's Guide To Measuring Business traveller Happiness
The HR Team’s Guide to Measuring Business traveller Happiness was created to help people teams better understand how travel impacts their organisation’s...
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5 Mobile Retail Tactics to Drive Revenue
If you had to describe your most valuable customer, what would you say? You’d probably describe a person who recommends your brand to friends, exhibits...
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Published: Apr 19, 2023
Webinar Recording | Employee Experience Platforms Take Off: Enter Applaud
Employee experience has become a very important but complex challenge for HR leaders over the past two years . Adding to this, most HR tools are...
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Workforce Management in Multiservice Organisations
How to create a more effective approach in the service and facilities management industries.
Siloed operations hinder service and facilities management...
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Published: Feb 16, 2022
Der Wettlauf um die besten Apps
In den letzten drei Jahren wurden mehr als 3 Billionen US-Dollar in die digitale Transformation investiert. Viel zu viel davon ist allerdings in Einzellösungen...
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Published: Jan 21, 2022
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an instant...
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Published: Oct 10, 2022
The Potential of Payroll: Global Payroll Survey
This global payroll survey shows how an often-overlooked function, payroll, has the potential to be the driver of future growth for organisations.
...
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The HR Team's Guide To Measuring Business traveller Happiness
The HR Team’s Guide to Measuring Business traveller Happiness was created to help people teams better understand how travel impacts their organisation’s...
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Insights into the Changing HR Landscape Deloitte 2020 HC Trends POV
Get key insights into some of the top trends from the “2020 Deloitte Global Human Capital Trends” report that can help you keep pace with change...
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Aberdeen Research: Come i leader IT modernizzano le operazioni con le firme elettroniche
In questo documento informativo, analizzeremo come le organizzazioni stanno modernizzando le pratiche e le operazioni di vendita attraverso l'uso delle...
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Published: Mar 14, 2022
10 Pillars Every Marketing Analytics Tool Must Have
B2B marketing is hard, especially in 2020. You’re competing with a trifecta of black swans (pandemic, recession, and election) for attention, physical...
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